Keep a tickler file handy on all of your customers birthdays, kids birthdays, and anniversaries. Send them a card to wish them well on their special occasion. They won't be expecting it, making them Een Schouder Prom Dresses all the more appreciative, it also keeps you in their thoughts, reminding them that they know a mortgage specialist that they can refer should the topic ever arise. It also gives you a reason to send out more business cards and keep them circulating.
Remember, the average home owner refinances, or purchases on average every three years, so it is important to stay in front of your customer.
Giving your phone number to your customer seems obvious, but it is equally important to give them your cellular phone number as Vintage Trouwjurk well as your work number, and let them know that they can feel free to call you at any time, this will personalize the relationship you have with your customer and give them a comfort zone where they feel as though they can really trust you.
Become active in local organizations and charities, here are a few examples:
Wear your company's logo, It doesn't hurt to have a few polos or dress shirts in your wardrobe with your company logo on it for attending special events or just going out to lunch, lets face it, it's free advertising, and it shows that you take pride in the company that you work for.
Your body language can speak volumes. Always smile when it's appropriate, and speak clearly and slowly so that people will understand you. Eye contact is also very important when talking to people, it lets your client know that you are very confident in what you do, and that you believe in what you are saying.
It is also important to be empathetic when appropriate as well, sometimes it is better to listen than to speak. Not everybody is in the ideal situation, so it is important that you understand where they are coming from, and exactly what they will Lange Cocktailjurken need.
When your answer the phone, make sure you answer it in a professional manner and state your name. You can also add a tag line promoting a product or promotion. Here are a few examples.
Hello, thank you for calling XYZ Mortgage Company, this is John Doe, how may I help you?
Hello, thank you for calling XYZ Mortgage Company, this is John Doe, have you heard about our interest only loans?
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